Andrew College partners with FACTS tuition management and payment processing system to provide our students/parents a simple, on demand way to manage their school expenses. Tuition and most discretionary expenses are billed and paid through FACTS.
Frequently asked questions about FACTS
If you experience any difficulties you can always contact FACTS directly (see support information below). You may contact the Business Office with questions related to charges at cielomurillo@andrewcollege.edu. Please contact the Office of Financial Aid at financialaid@andrewcollege.edu for any financial aid related questions.
Once you have created an online FACTS account, you can access the FACTS Consumer Portal at any time by clicking on the button above.
Use the username and password you created when you set up your payment plan and banking information. If you do not remember your username or password, you may request that it be sent to you by clicking the Forgot Username/Password link on the sign in screen.
FACTS is there to help you in any way possible. 24×7 online support is provided with your service. Customer support is also available. For the toll free number and the hours of operation, see below.
FACTS Phone: 866-441-4637
Monday – Thursday 7:30 am – 7:00 pm (CST)
Friday 7:30 am – 5:00 pm (CST)